Our fast service
We keep you productive, without waiting times.
Professional plastic welding means tight schedules, responsibility and real pressure on site. When a machine breaks down, every hour counts. That’s why our service approach is based on a simple goal: to keep you productive.
We do not rely on promises or paperwork. We prioritize speed, availability, and direct support from Germany.
Our service promise
Why speed is important and what it means for you
- Downtime delays projects and increases costs - fast availability protects your schedules.
- Fast turnaround times reduce the pressure on the teams and ensure predictability in day-to-day work.
- Reliable support from a partner who knows all about professional welding.
Fastrepair
In many cases, our in-house service team will repair your machine within 1-2 working days and return it to you.
Direct support from the manufacturer
No anonymous ticket systems or long waiting times. You speak directly to the people who design, build and maintain your machine.
Built to last - built to repair
Our machines are designed for professional use: robust mechanics, service-friendly design and long-term availability of spare parts.
How it works
We keep you productive, without waiting times.
1.
Fill out the service form
Let us know what is wrong with your device by completing our repair service form. Clear information helps us to prepare quickly and avoid unnecessary delays.
2.
Send your device to
Simply send your device to our factory in Ransbach-Baumbach. You will receive a confirmation by e-mail immediately upon receipt.
3.
We will usually get back to you within 24 hours.
Our technicians will analyze your device and get back to you by email with an assessment and cost estimate – usually within 24 hours. If you have deposited an authorization up to a certain amount with us, your device will be repaired immediately.
4.
Repaired and returned
Your device will be professionally repaired, tested and returned to you as quickly as possible – often within 1-2 working days.
Service registration
Register service: fast, direct, uncomplicated
Whether it’s a repair or technical inspection: simply register your device online for processing using our digital registration form. This saves you time, avoids queries and gets your technology back into use as quickly as possible – checked, repaired and documented by our factory professionals.
Contact us
A direct line to real professionals.
At MUNSCH, you don’t end up on hold, but directly with experts who know what they are talking about.
Whether you have technical questions, need support with product selection or want to start a project: Our team is there for you personally. Quick to reach, reliable in their statements – and with decades of experience in plastic welding technology.
Welding together. Growing together.
Welding precision. Worldwide. Made in Germany.