Service
Our services
Whether it’s preventive maintenance, quick repairs or precise material testing – our services ensure that your welding technology works reliably when and where you need it. With decades of experience, short response times and practical advice, we support you exactly where it counts: in the field.
- Over 50 years of experience with plastic welding technology
- Service direct from the manufacturer
- Short response times & personal contacts
- Certified quality according to DVS / ISO
- Long-term availability of spare parts
Material tests
Would you like to know whether your particular plastic is weldable? We can do it for you.
Repair & service registration
When things need to be done quickly, we are there for you. Whether it’s a defective device or a technical failure – with the MUNSCH repair service, you benefit from short decision-making paths, direct contact with our technicians and a smooth process. Thanks to our digital form, you can submit your repair request conveniently online – quickly, easily and transparently.
Simply fill in the service registration form and start the repair.
The quote is available within 24 hours
Fast, binding and transparent.
Reliable, high quality and fast
Directly by our trained technicians.
Repair in 1-2 working days
Your device is immediately ready for use again.
Testing directly at the MUNSCH factory
By trained specialists, with the latest technology.
Documentation through test protocols
Traceable, legally compliant and available at any time.
Replacement of all relevant wear parts
For long-lasting performance and precise welding results.
Electrical safety test according to VDE guidelines
Including inspection sticker.
Minimization of failure risks and downtimes
Through preventive maintenance and early detection of defects.
Calibration
Calibrate important parameters - so that your temperatures are always right.
Regular maintenance & testing
Ensure the operational readiness of your MUNSCH devices through regular maintenance and professional inspections. Our specialists carry out all the necessary steps in our factory – quickly, thoroughly and documented. This prevents breakdowns, extends the service life of your technology and complies with all relevant test standards.
Questions about maintenance? Our service team will be happy to advise you personally.
"Service at MUNSCH means: always available, always close, always the right solution."
- Jan Philipp Stommel, Managing Director
Application Consulting
Whether special materials, complex geometries or challenging welding situations – we support you in the selection and application of the right MUNSCH technology. Our experts are at your side with decades of practical experience and will work with you to find the best solution for your specific application.
You tell us your challenge – we deliver the solution.
Difficult or inaccessible seams?
We will show you the optimum handling and device configuration.
Pre-welding or multi-layer welding necessary?
We advise on procedures, parameters and device settings.
Unclear material combinations or welding parameters?
We provide clear recommendations for your requirements.
New applications or special projects?
Take advantage of our know-how for innovation and safety.
Material tests
Would you like to know whether your particular plastic is weldable? We can do this for you. In our in-house technical center, we test your materials for weldability and give you clear recommendations for optimum processing – precisely, quickly and independently of the manufacturer.
Simply send us a sample – we’ll take care of the rest.
- Individual material testing
- Practical test under real conditions
- Welding recommendation with documentation
- Quick feedback and advice
Training & device instruction
Whether at your premises, in our technical center or online via Teams in our studio – we train your employees in the use of our welding equipment. Practical, understandable and tailored to your application. So you get the best out of your technology – safely, efficiently and sustainably.
- Instruction directly on the device - on site or at our premises
- Practice-oriented training for beginners & professionals
- First-hand tips & tricks - directly from the MUNSCH experts
- More safety and efficiency in use
- Online training via Teams
Contact us
A direct line to real professionals.
At MUNSCH, you don’t end up on hold, but directly with experts who know what they are talking about.
Whether you have technical questions, need support with product selection or want to start a project: Our team is there for you personally. Quick to reach, reliable in their statements – and with decades of experience in plastic welding technology.
FAQ
Frequently asked questions & answers
Whether initial commissioning, technical questions in everyday life or topics relating to repair and maintenance: Here you will find the most frequently asked questions about our MUNSCH extruders and the associated services – answered in a compact and understandable way.
Choosing the right welding extruder depends on several factors. First of all, the material to be processed is decisive – i.e. whether you are working with PP, PE, PVDF or even special materials such as PFA. The wall thickness of the workpiece also plays a role in the required welding performance.
Another important point is the requirements of your application: Is particularly high strength or chemical resistance required – for example in tank construction for aggressive media – or is it more for applications with lower loads, such as in pool or pipeline construction?
The type of application is also relevant: For continuous operation and industrial processes, we recommend our brushless models with a particularly long service life. For less intensive or occasional use, a classic model with a brushed drive is often perfectly adequate.
Our team will be happy to help you find exactly the model that suits your application.
Our extruders are suitable for all common thermoplastics used in plastic construction or sealing technology – including PE, PP, PVDF, PVC-C and – in special versions – also high-performance plastics such as PFA or ECTFE. The selection of the right device depends on the base material and welding rod or granulate used.
For long-term reliable operation, we recommend regular maintenance and calibration. Our devices are built to last – but as with any tool, good maintenance pays off. Regular inspection is particularly useful for frequent use and in demanding environments. For regular use, we recommend annual maintenance. Our service team will support you quickly and easily.
Simply register using our online service form. A technician will contact you at short notice – usually within 24 hours. Repairs are usually carried out within 1-2 working days.
In an emergency, we respond within 24 hours. Our service team provides quick and direct solutions – without detours.
Yes, we also stock many spare parts for earlier series. If you have any questions, please contact us directly.
On request, we offer test installations or application training with our equipment – please contact our sales team.
Yes, we offer equipment instruction and practical training – directly at your premises or at our factory.
You can obtain all relevant documents directly from our sales team or in the download area of our website.
Our service team consists exclusively of qualified technicians – with us, you always speak to experts, not a call center.